Installation guide

Set up LUCY IPTV on any device

This guide shows how to set up LUCY IPTV step by step on Smart TV, Android, iPhone and iPad, Windows, Fire TV Stick, Formuler and MAG. Pick your device below. You need the login details from your welcome email and a stable internet connection.

Smart TVAndroidiPhone & iPadWindowsFire TV StickFormulerMAG box
Smart TV

Install IPTV on Smart TV

Works on Samsung, LG, Sony, Hisense, TCL and other Smart TVs. Choose one of the apps below. All of them are in your TV’s own app store.

Recommended

HOT PLAYER

  1. First, open the app store on your TV.
  2. Search for HOT PLAYER and install the app.
  3. Then open the app and choose to log in with Xtream Codes or M3U.
  4. Next, enter the username, password and server URL from your welcome email.
  5. Finally, save and restart the app if the channels do not appear right away.
MAC activation

SmartOne IPTV

  1. First, open the app store and install SmartOne IPTV.
  2. Then open the app and note the MAC address or device ID shown on screen.
  3. Next, send the MAC address to LUCY IPTV by chat or email.
  4. After that, wait until we confirm the activation.
  5. Finally, restart the app so the channel list loads automatically.
Alternative

CAP Player

  1. Install CAP Player from your TV’s app store.
  2. Then open the app and choose Xtream Codes or M3U.
  3. Next, enter the username, password and server URL from your welcome email.
  4. Finally, confirm and wait while the channels load.
Android

Install IPTV on Android

For Android TV, Google TV, Android boxes, phones and tablets. All apps are available on Google Play.

Best for TV

TiviMate

  1. Install TiviMate from Google Play.
  2. Then open the app and choose Add playlist.
  3. Choose Xtream Codes or M3U.
  4. Next, enter the username, password and server URL from your welcome email.
  5. Finally, finish and wait while the channels and EPG load.
Easy to use

9Xtream

  1. Install 9Xtream from Google Play.
  2. Then open the app and choose Xtream Codes API.
  3. Next, enter the username, password and server URL from your welcome email.
  4. Then save and refresh the content.
Alternative

HOT PLAYER

  1. Install HOT PLAYER from Google Play.
  2. Then open the app and choose Xtream Codes or M3U.
  3. Next, enter the username, password and server URL from your welcome email.
  4. Finally, load the channels and start watching.
iPhone & iPad

Install IPTV on iPhone and iPad

Both apps are on the App Store and also work on Apple TV.

Recommended

9Xtream

  1. First, open the App Store and search for 9Xtream.
  2. Then install and open the app.
  3. Choose Xtream Codes API.
  4. Next, enter the username, password and server URL from your welcome email.
  5. Next, save and refresh the channel list.
Alternative

HOT PLAYER

  1. First, open the App Store and search for HOT PLAYER.
  2. Then install and open the app.
  3. Choose Xtream Codes or M3U.
  4. Next, enter the username, password and server URL from your welcome email.
  5. Finally, let the content load, and you are done.
Windows

Install IPTV on Windows

For desktops and laptops. Connect your computer to the TV with HDMI for a bigger picture.

Desktop & laptop

HOT PLAYER for Windows

  1. Download HOT PLAYER for Windows from the official website or the Microsoft Store.
  2. Then install and open the program.
  3. Choose to log in with Xtream Codes or M3U.
  4. Next, enter the username, password and server URL from your welcome email.
  5. Finally, save and start watching.
Fire TV Stick

Install IPTV on Fire TV Stick

On an Amazon Fire TV Stick, the easiest way to install the IPTV app is with the Downloader app.

Via Downloader

HOT PLAYER

  1. Install Downloader from the Amazon Appstore.
  2. Open Downloader and enter the HOT PLAYER code or link from our support team.
  3. Then download and install HOT PLAYER.
  4. Open the app.
  5. Next, enter the username, password and server URL from your welcome email.
  6. Finally, load the channels and start watching.
Via Downloader

9Xtream

  1. Install Downloader from the Amazon Appstore.
  2. Search for 9Xtream or enter the download link.
  3. Then download and install 9Xtream.
  4. Then open the app and choose Xtream Codes API.
  5. Next, enter the username, password and server URL from your welcome email.

The first time, Fire TV may ask you to allow installs from Downloader under Settings → My Fire TV → Developer options.

Formuler

Install IPTV on Formuler box

Formuler boxes use the MyTVOnline app. You can log in in two ways.

MyTVOnline

Option 1: Xtream Codes or M3U

  1. Open the app MyTVOnline.
  2. Then add a new playlist.
  3. Choose Xtream Codes or M3U.
  4. Next, enter the username, password and server URL from your welcome email.
  5. Finally, save and restart the app.
MyTVOnline

Option 2: Portal URL (MAC)

  1. Open MyTVOnline and go to the portal settings.
  2. Then note the box’s MAC address.
  3. Next, send the MAC address to LUCY IPTV.
  4. After that, enter the portal URL we send you.
  5. Finally, restart the box when activation is complete.
MAG box

Install IPTV on MAG box

MAG boxes connect with a portal URL linked to the box’s MAC address. Send us the MAC address when you buy.

MAG 322, 424, 524 and more

Portal URL via MAC address

  1. Open Settings.
  2. Go to System settings → Servers → Portals.
  3. Enter the portal URL you received from LUCY IPTV.
  4. Then save the settings.
  5. Finally, restart the MAG box.
Internet & performance

How fast does my internet need to be?

IPTV needs a stable connection. The speeds below apply per screen watching at the same time.

SD: at least 8 Mbps

Enough for phones and smaller screens.

HD: at least 15 Mbps

Recommended for most TVs.

4K: at least 25 Mbps

For the best picture on big screens.

Cable beats Wi-Fi

Connect your TV or box with a network cable whenever you can.

Troubleshooting

If the picture buffers or will not start

Restart the app and your router. Then test the internet speed on the TV or box. If that does not help, try a lower picture quality or connect with a network cable.

Check that the username, password and server URL match the welcome email exactly, with no extra spaces. Upper and lower case matter.

Find the option to update the EPG in the app settings. It can take a few minutes the first time.

Check that you sent the correct MAC address (it is under the box or in the app). Restart the box or app after we confirm the activation.

Switch to another channel and back, or restart the app. If the problem remains, contact us with the channel name and we will check it.

Start watching tonight

Need help with the setup?

Missing your login details or stuck on a step? Our support team will guide you. Just tell us which device you have.

Contact support
FAQ